Terms of Use

These Terms of Use (“Terms”) govern your use of www.medonicahealthcare.com (the “Website”), operated by Medonica Healthcare Pvt. Ltd. (“Medonica”, “we”, “us”), whose registered address is Plot No. 5, 6 and 9, Prabha Vihar, Mauza Mohammadpur, Near UPSIDC, Agra, Uttar Pradesh 282007, India. They are published in accordance with the Information Technology Act, 2000 and the rules made under it.

Last updated: 16 October 2026.

1. Acceptance of these Terms

By accessing or using the Website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.

2. About the Website

The Website provides information about our in vitro diagnostic products and related supplies and allows you to send an enquiry or request a quotation. It is intended for businesses, laboratories and healthcare professionals. No prices are displayed and no orders can be placed on the Website.

3. Product information and intended use

• Product information, specifications, performance figures and reference intervals are provided for general information and are based on information available to us on the date of publication. They may change without notice. Please refer to the instructions for use supplied with each product.
• Sensitivity and specificity figures are stated by the manufacturer. Reference intervals are indicative; each laboratory should establish its own.
• Our products must be used only for their stated intended use, in accordance with the instructions for use, and by persons with appropriate training. Test results should not be the sole basis for a clinical decision.
• Nothing on the Website is medical advice.
• Some instruments and meters are supplied under the Medonica name by our manufacturing partners.

4. Enquiries, quotations and orders

Sending an enquiry or receiving a quotation, an acknowledgement or any other communication from us does not create a binding contract. A contract is formed only when we accept a purchase order in writing, on our terms of supply or the terms stated in the accepted quotation. Quotations are valid for the period stated in them.

5. Permitted use

You agree not to: (a) use the Website unlawfully or to send spam, malicious code or false enquiries; (b) attempt to gain unauthorised access to the Website, its servers or its data; (c) interfere with its operation or security; (d) copy, scrape or systematically extract content other than as permitted by law; or (e) impersonate any person or organisation.

6. Intellectual property

The Website, its design, text, images, logo and product literature are owned by or licensed to Medonica and are protected by applicable intellectual property laws. You may view and print pages for your own business use, but you may not reproduce, modify or distribute them without our prior written permission. “Medonica” and the Medonica logo are our marks.

7. Third-party links and services

The Website may link to or load content from third parties, such as YouTube, Google Maps and LinkedIn. We do not control and are not responsible for their content or practices, and your use of them is governed by their own terms.

8. Disclaimer

We take reasonable care to keep the Website accurate and available, but it is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that it will be uninterrupted, error-free or free of harmful components.

9. Limitation of liability

To the extent permitted by law, Medonica and its directors, employees and partners are not liable for any indirect, incidental or consequential loss arising from your use of, or inability to use, the Website or reliance on its content. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Privacy

We process Personal Data as described in our Privacy Policy, in accordance with the Digital Personal Data Protection Act, 2023.

11. Changes

We may change these Terms or the Website at any time. The updated Terms apply from the date they are published. Your continued use of the Website after a change means you accept the updated Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, the courts at Agra, Uttar Pradesh have exclusive jurisdiction over any dispute arising from them.

13. Contact

For questions about these Terms, write to info@medonicahealthcare.com. For privacy concerns, contact our Grievance Officer as set out in the Privacy Policy.